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Pitchcraft is committed to protecting your privacy and this statement applies to your use of our website and any other communication or interaction you have with us. By using the Pitchcraft website, you agree to your data being processed in the ways described below. 


If you have any questions about this statement, you can contact us by emailing



Our Promise 

  • We will keep your personal information safe and secure.

  • We will never pass your details to any third party.

  • Will give you choices in how you hear from us.


What kinds of personal data do we hold and how do we collect it? 

We may hold personal data relating to members, people who come to our concerts, people who book us for performances and prospective members. 


For members, including current, former and prospective members and others who may have sung with us on occasion, the data we hold will include personal information you have provided to us, such as your name, contact details and information related to your membership of Pitchcraft such as your choir section, records of subscription payments and information relating to auditions and concerts. The Members' Privacy Statement is available in the members' area of the website and is sent to members at the time of joining.


Filming and photography

At many of our events we take photos, film and audio recordings for use on social media and marketing for future events. Wherever possible, we will post a Notice of Filming sign at the entrance to and inside the venue informing our audience that we are filming and that by being part of the audience you give your consent for your likeness to potentially appear in the finished, produced product. You can of course let us know if you’d prefer not to appear in any publicity and we will do our best to avoid filming or photographing you and subsequently ensure your image is not included in any finished product. 


What do we use your personal data for? 

We use personal data solely for the purposes of running and managing the choir. This includes promoting, arranging and publicising events at which we perform, and organising rehearsals and our other activities, such as tours, recordings, and social activities. 


What are the legal grounds for holding your data?

We hold data: 

  • where it is in our legitimate interests to do so, such as for managing our membership and promoting our activities,

  • with your explicit consent, such as when you ask to join our mailing list, 

  • for the fulfilment of a contractual obligation, or 

  • to comply with any legal obligations. 


How can you withdraw your consent and what are your rights with respect to your data? 

Where we rely on your consent to process your data, you may withdraw this consent at any time by emailing

You have the right to request a copy of the information that we hold about you and you can do this by emailing the above address. We want to make sure that your personal information is accurate and up-to-date and you may ask us to correct or remove information that you think is inaccurate.

You also have the right to object to or restrict processing of your data. Under certain circumstances, you may also require that personal information we hold on you be erased. 


When do we share your data with third parties? 

We only share data with third parties outside of the choir in limited circumstances, such as when it is necessary to a task undertaken for the choir by people and organisations who are working on our behalf, or when it is required to enable us to work with an organisation. An example of this may be when we provide lists of singers’ names to venues in which we are performing. In all such cases, the data provided will only be that which is necessary for the particular task or circumstance. 

Your personal data may be transferred outside the EEA. If this happens, we have to ensure appropriate safeguards are in place. For example, when we use an email or data storage service whose servers are hosted outside of the EEA, we ensure that we are covered by the US/EU Privacy Shield. 


How long do we hold your data? 

We hold data for as long as we have reasonable need to do so and in line with legal and regulatory requirements. For singers, after you have ceased to sing with us we will keep your information for 2 years after the date of your last rehearsal or performance with Pitchcraft. For others who may have sung with us on occasion, we will keep your information until you ask us to stop contacting you and no longer than 2 years. For prospective members we will keep your information for 1 year. For audiences and people who have booked Pitchcraft for an event, we will keep your information until you ask us to stop contacting you and no longer than 2 years. 


Changes to our data and privacy statement 

This policy is reviewed regularly and was last updated in July2018.

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